SmartAX MA5800-X2 Cannot ping the ONT

Regarding an issue that a SmartAX MA5800-X2 cannot ping the ONT. Please see more information displayed below.

Product model: SmartAX MA5800-X2.

Issue Analysis:

1, Verified the ARP table and the ARP entry was incomplete:

2, Logged in to the ONT WebUI and found that no IP address was configured for the ONT WAN port.

The WAN port of the ONT is not configured with an IP address.

Solution Description:

1. Configure the Internet WAN interfaces on the OLT or ONT WebUI.

• Enable the OMCI configuration from the OLT.

• By default, the OLT through XML delivery configuration for ONT does not support the configuration of the WAN interface via CLI. If there’s a need from CLI to configure the ONT WAN interface, the OMCI configuration mentioned should be enabled:

MA5800-X17(config)#gpon ont home-gateway config-method omci

2. Configure Internet WAN.

• Create a WAN interface.

  Step 1: Configure the WAN interface index ID and IP address obtaining mode. For example, set WAN interface-id to 3 and use a static IP address (the IP address obtaining mode can be set as PPPoE or DHCP).

MA5800-X17(config-if-gpon-0/4)#ont ipconfig 15 1 ip-index 3 static ip-address 11.11.11.20 mask 255.255.255.0 vlan 200 priority 5 gateway 11.11.11.11

• Step 2: The WAN interface type is set as Internet:

MA5800-X17(config-if-gpon-0/4)#ont internet-config 15 1 ip-index 3

• The LAN port is bound to the WAN port.

  Step 1: Create a routing policy and bind LAN1 and SSID1 to WAN 3.

MA5800-X17(config)#ont policy-route-profile profile-id 0

MA5800-X17(config-policy-route-profile-0)#policy-route 0 port-based eth 1 wlan 1 wan 3

        Step 2: Bind the routing policy to the ONT.

MA5800-X17(config-if-gpon-0/4)#ont policy-route-config 15 1 profile-id 0

        Step 3: Set the port LAN1 to the L3 model. Otherwise, the preceding command does not take effect:

MA5800-X17(config-if-gpon-0/4)#ont port route 15 1 eth 1 enable

        Step 4: The ONT LAN–WAN binding information is displayed. If the ONT does not bind the policy-route-profile, the OLT will return ‘The entry does not exist‘.

MA5800-X17(config-if-gpon-0/1)#display ont routing-table policy-route 15 1

—————————————————————————–

Policy route type : SourcePhyPort

Physical port name : LAN1,SSID1            <–if step 3 not configure , here will no LAN1

Vender class ID : –

Ether type : –

Wan name : OLT_C_1_INTERNET_R_VID_200

—————————————————————————–

Total: 1

• Configure the WAN interface type and NAT.

  Step 1. Create a WAN template, configure the WAN interface to route mode and enable NAT:

MA5800-X17(config)#ont wan-profile profile-id 0

MA5800-X17(config-wan-profile-0)#connection-type route

MA5800-X17(config-wan-profile-0)#nat enable

        Step 2. Bind the ONT WAN index to the WAN profile:

MA5800-X17(config-if-gpon-0/4)#ont wan-config 15 1 ip-index 3 profile-id 0